If you have questions or concerns regarding this statement, you can contact us via our Support Centre.
Collection of Information
In order to use the services provided by The Grants Hub, we require information from you in order to provide the best service possible. All correspondence may be collected and stored, particularly in regard to sales, support and accounts, including email.
Any information collected by The Grants Hub is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from The Grants Hub members are required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our site, you can contact us via our Contact Us page.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it.
If you become a member, we will request certain personally identifiable information from you. You will be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to provide you with the services associated with your membership plan. If we have trouble processing a payment, we will use this information to contact you.
The Grants Hub uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time you wish not to receive such correspondence, you can request to be removed from any mailing lists.
The Grants Hub may, at its discretion, use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose. The Grants Hub does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our site.